Open all night · van ~23 min out

San Mateo neighborhood · 24/7

Sugarloaf and Laurelwood locksmith service above Highway 92, with the longest arrival in the city and a gate at the end of it

The hills south of Highway 92 toward Sugarloaf Mountain and Laurelwood Park: winding streets off Glendora Dr and the boulevard climbing to the College of San Mateo, houses on several levels, driveway gates on an operator, and driveways long enough that the van does not always reach the door.

4.9 / 5· 319 reviews from San Mateo & the towns beside it

30 min

Avg. arrival

$89

Service call

24/7

Availability

Hillsdale Lock & Key serving Sugarloaf & Laurelwood

Thirty minutes is the honest number and it is the longest on the map. The van comes up from the flats by Highway 92 or the boulevard past the college, then follows streets that bend back on themselves and drop the cell signal. The estimate on the call uses the hour and the fog, not the average. The figure does not change with the drive: a lockout is $112 to $195, a rekey $24 to $40 per cylinder, the same as on the flats. The first question is the gate. Most driveways here close with an operator and a keypad; the manual release is on a small key that owners have often never seen, and the technician says on the call whether the gate can be released without damage.

The houses climb the slope on two or three levels, with a door at each: a front door at the street level, a deck door on the middle floor, a garage or a basement door below. The deck door is the lockout, closing on its latch behind someone with a plate of dinner. Keying every door to one key is a rekey at $24 to $40 per cylinder, and the count on these houses is usually six or seven, the shed and the pool gate included. A smart lock at $172 to $445 goes on the door from the drive, so a code can be given to a house sitter without a key going up and down the hill. Sliding doors onto the deck get a secondary lock rather than a new latch.

Laurelwood Park and the small center below it add cars at the trailhead lot, at $97 to $179 for a lockout, and shop doors at $147 to $455. Once through the gate, the driveway decides the rest. A van that cannot turn around at the top stays at the bottom and the case is carried, which adds a few minutes and nothing to the figure. Evening calls add $45 between 8pm and midnight and $75 overnight, both written inside the figure on the call, and calls are answered 24/7.

Give the gate code or say that you will meet the technician at the gate, say how long the driveway is and whether a van can turn at the top, and name the level the trouble door is on. A porch light on helps more here than anywhere else in the city.

FAQ

Asked about Sugarloaf & Laurelwood

Our driveway is long and a van cannot turn at the top. What happens then?+

The van stops at the bottom and the technician carries the case up. It adds a few minutes to the visit and nothing to the figure, which was written down before anyone left. Say how steep the drive is and whether there is a turnaround, because a van that starts up a drive it cannot leave costs everyone far more time.

The house has doors on three levels. How many cylinders is that in practice?+

Six or seven on most of these houses: the street-level front door, the deck door on the middle floor, the door from the garage, a basement or utility door, the shed and the pool gate. At $24 to $40 each the count is what moves the total, so walk the levels before the call. Keying them all alike means one key for a house sitter.

Cell signal drops on our street. Will the arrival text reach me?+

It is sent when the job is written up, before the van pulls out, so it usually arrives while you still have a bar or two. If your phone goes quiet on the way home, leave a second number on the call, ideally a landline or someone else in the house. The thirty-minute window is built for these streets and the fog, not for the flats.

Open 24 hours, 7 days

One call, one figure on the work order, the same figure on the receipt

Calls answered 24/7 across San Mateo and the towns beside it. The $89 service call, the labor and the parts are inside the number written down on the call, and the receipt matches it line for line.